Frequently Asked Questions

General (19)

• Who are this year’s recipients for assistance from the HeartStone Foundation?

As a 501(c)(3) charitable organization, the HeartStone Foundation must conform to a variety of IRS regulations. Unfortunately, IRS regulations do not allow us to directly disclose the names of newly-chosen recipients as part of our promotion for the HeartStone Tour.

So although we cannot disclose the names of this year’s new recipients, please be assured that every recipient of assistance from the HeartStone Foundation is chosen through a comprehensive application and interview process.

All proceeds from HeartStone Foundation events, including the Tour, go to supporting recipients. No HeartStone Foundation board members receive any remuneration. The directors of the Tour are unpaid board members.

All HeartStone Foundation recipients struggle with the burden of healing from serious illness, while at the same time dealing with financial hardship created by overwhelming medical expenses.

Past recipients have included individuals diagnosed with breast cancer, recurring breast cancer, complex congenital conditions, and lymphoma. Some have received stem cell and bone marrow transplants.

Some of our recipients stories are on this website. Keep checking back for more wonderful stories on how your participation makes a difference!

• Is my donation to HeartStone Foundation tax deductible?

Yes! The HeartStone Foundation is a non-profit 501(c3) organization. Your ride registration plus any additional donation qualifies as a charitable contribution for tax purposes. Be sure to retain a copy of your confirmation letter and/or credit card statement showing the value of your contribution.

• Is my ride registration fee tax deductible?

Your ride registration fee for the HeartStone Tour is tax deductible. If you plan to declare the ride registration fee on your tax return, be sure to retain a copy of your credit card statement, bank record, or cancelled check showing the value of your contribution.

If you register on the day of the event and pay in cash, please request a HeartStone Tour registration receipt from the person helping you with registration; we will not be providing cash payment receipts by default.

• What are my transport/parking options getting to the event?

There will be plenty of free parking available at the ride start:

Salem Township Elementary School
605 Welch Rd
Morrow, OH 45152

• How to Buy Tickets

For all routes, whether the FREE Family Ride or one of the paid rides, please complete a SEPARATE registration for yourself as well as each member of your family who is coming. This is the only way we can know how many people are actually registering for the event.

• What time does registration open?

Registration for the HeartStone Tour opens at noon.

To ensure a low-stress parking and registration process, we recommend you arrive 45 minutes before your route’s scheduled departure time.

• Can I update my registration information?

Yes! Just log onto your Eventbrite account and update your information as needed.

Especially important information to keep up to date is your emergency contact information and your ride distance selection.

• Is my registration/ticket transferrable?

Yes! You can transfer your registration to a friend or family member if needed. Please contact us at heartstonetour@gmail.com.

• If I am pre-registered, do I need to stop by the registration area before my ride?

If you are pre-registered for the HeartStone Tour, we ask that you check in at the registration area before you start your ride.

A separate area will be provided for pre-registered riders, so you will not need to wait in line with everyone who is signing up that morning.

We will have a goody bag for you with a number of items, as well as your free commemorative HeartStone Tour gift. The registration tables will open at 8am.

• Are there ID requirements or an age limit to enter the event?

Adults: Please bring a photo ID to help us verify your registration information.

Children: ID’s are not required and there is not an age limit for the rides. However, PARENTS are responsible for the supervision and safety of their children. You know your child best and what level of fitness and skill they possess. Please use your best judgement in helping this be a fun, successful and safe day for everyone.

Bike trailers and other bike-based carriers for very young children will be allowed on (these two routes only):

  • The Free Family Ride
  • The Billy Goat Gruff Ride

Tag-a-long bikes and tandems will be allowed on all distances. We are offering this flexibility for adult-youth combos on the assumption of your good judgement of your child’s fitness and experience level.

• How are the routes marked?

There will be a poster sample of the “road markings” at the beginning of each route. All roads will be marked. On some of the difficult corners on both routes, there will be signs posted with arrows in addition to the road markings. The image seen here is a sample of what you will find on the roads before and after turns, or at questionable intersections. We will also be providing cue sheets for each route.

Road markings

• Where can I preview the routes?

All of the routes, including elevation and rest stop information, are posted at:

https://ridewithgps.com/events/15554-hs-tour-2016

If you will be downloading your ride into a GPS navigational device, please be sure to re-check the route information shortly before the event date. As with any road cycling event, we may need to make last-minute changes due to road closures, etc.

• Is there SAG support for the ride?

SAG support will be provided for all the routes.

The SAG support team can help you with mechanical issues, navigation, urgent hydration or fueling needs, and transport in case of unbearable fatigue or illness. If you experience a medical emergency, contact 911.

The phone numbers for the SAG support vehicles will be published on the cue sheets for each route. Be sure to bring the cue sheet with you on the ride in case you end up needing to request a SAG.

It is highly recommended to bring a cell phone with you for the ride.

If you do not have a cell phone with you, or if you do not have reception at your location, please ask another rider to call in for you, or at the very least to inform volunteers at the next water stop of your SAG request.

SAG support vehicles will be sweeping the course throughout the ride, but a direct phone call will be the quickest way to get the support you need.

SAG support will be provided through 7 p.m. If you are doing one of the longer routes, and are not beginning at the official start time for your route, please plan your start time accordingly.

If you are riding one of the longer routes and find that you may not be able to get back to the start before 7 p.m., please call SAG support and proactively inform us of your situation.

In the event of a medical emergency, call 911 immediately. After you have called 911, please contact the SAG support crew so we are aware of your situation, and are able to provide whatever non-medical backup support may be needed (e.g. bike transport).

If for some reason you decide to leave the official HeartStone Tour route and not return to the start, please contact SAG support so we know you are okay.

If you get lost, please contact SAG support so we can help you get back onto the course.

• Can my child ride in a bike trailer or on a tandem?

Bike trailers and other bike-based carriers for very young children will be allowed on these two routes ONLY:

  • The Free Family Ride
  • The Billy Goat Gruff Ride

Tag-a-long bikes and tandems will be allowed on ALL distances.

  • We are offering this all-route flexibility for adult-youth combos on tag-a-longs or tandems on the assumption of YOUR good judgement of your child’s fitness and experience level.

• How many water stops are on each route?

Depending on the temperature, riders should expect to need 1-2 water bottles per hour. Please plan accordingly so you can bring enough fluid with you on your bike. It is better to err on the side of caution and bring two water bottles on your bike instead of one if you are not sure how much you will need.

• What kind of food and refreshments will be provided at the water stops?

The water stops will have an assortment of fruit, bagels, trail mix, and cookies. Our event sponsors have supplied this generous variety of food and snacks for the water stops, and also for the ride start/finish area.

• How should I plan for hydration and fuel needs?

Depending on the temperature, riders should expect to need 1-2 water bottles per hour. Please plan accordingly so you can bring enough fluid with you on your bike. It is better to err on the side of caution and bring two water bottles on your bike instead of one if you are not sure how much you will need.

If you are riding for more than 1-2 hours, be sure you are taking in electrolytes (e.g. in a sports drink), and not only plain water.

For rides longer than one hour, most cyclists do well taking in 240-280 calories per hour. The harder you are riding, the more you will want to steer toward easily digestible foods like gel, sport drinks, and bananas. If you are riding at an endurance pace, then you should do fine taking in appropriate quantities of the additional foods provided at the water stops, such as PB&J sandwiches, bagels, and a variety of fruit. If you are consuming a sport drink, be sure to include the calories in the drink as part of your hourly total.

• Are helmets required?

A safety-certified bicycle helmet must be worn at all times you are on your bike.

Children on bikes, trailers, or carriers must also wear a safety-certified bicycle helmet at all times they are on the bike or in a moving trailer/carrier.

• Rules of the Road / Are any of the intersections controlled?

A police officer will be controlling traffic at the start of the ride at only. At ALL other intersections you must obey all traffic signs and proceed with caution. Traffic will not be stopped or controlled. Tickets have been issued in the past when cyclist have disobeyed rules of the road. 

For summary of key rules/ laws of the road visit this link: http://ohiobike.org/bicycle-law-digest.html 

For a complete rules/laws of the road visit this link: http://66.161.141.185/orc/4511

Contact us (513-389-1335) for more information!